Gila River Hotels & Casinos

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Security Officer

at Gila River Hotels & Casinos

Pay: from $12.50/hour
Posted: 10/3/2019
Job Status: Full Time
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Job Description

This position is responsible for the protection of the enterprise, its assets, employees and guests, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities

  • Promotes and provides excellent guest service experiences to both internal and external guests. 
  • Greets guests and performs identification checks of all individuals who appear to be under the age of 21.
  • AMBASSADOR DUTIES:
  • Welcomes and provides anticipatory guest service to guests entering the casino main entrances.
  • Thanks and welcomes back guests that are departing the casino entrances.
  • Performs bag checks inspections of backpacks or similar bag types to inspect for weapons, drugs or contraband.
  • Performs other duties as assigned.
  • PATROL OFFICER DUTIES:
  • Patrols and responds to the exterior casino area (parking lots, parking garage, exterior building, land etc.) and provides a highly visible security presence for the exterior of our property.
  • Identifies potential criminal activity in parking, exterior doors and perimeter areas.
  • Perform multi-floor hallway checks and hotel door room security checks.
  • Maintains a highly visible security patrol presence in hotel areas.
  • Performs other duties as assigned.
  • RESPONSE DUTIES:
  • Patrols and responds to the casino floor and provides a highly visible security presence for the interior of our property.
  • Identifies potential criminal activity on the casino floor and monitors those targets and mitigates the criminal opportunity.
  • Acts as Patrol Officer when needed.
  • Performs other duties as assigned.

 

 

 

Skill / Requirements

  • High School Diploma or equivalent preferred.
  • Prior casino security, hospitality, military, or law enforcement experience preferred. 
  • Must have the ability to perform the GILA WAY which is as follows; Greet our guests, Interact positively to our guests, Listen actively to our guests, Appreciate our guests.
  • Ability to interact with guests in a calm and professional manner in an effort to control the situation and reduce escalation
  • Ability to establish and maintain effective working relationships.
  • Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
  • Must pass a full background check to be certified/licensed prior to employment.
  • Must be able to work in a smoking environment.

 

 

Important Notes

There are suitability standards that all applicants must meet in order to obtain employment with Gila River Gaming Enterprises, Inc.  Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

The Gila River Gaming Enterprises, Inc. is also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.