Robert Half

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Customer Service Representative

at Robert Half

Pay: $13.30 to $15.40/hour
$13.30 - $15.40 / Hourly
Posted: 10/15/2019
Job Status: Contract/Temporary
Job Reference #: 00215-0011160076
Keywords:

Job Description

Description

Customer Service Representative Openings!

Strategic Accounts has a fulfilling career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Bank - Savings & Loan industry. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative job is long-term temporary-to-full-time, and located in Tempe, Arizona.

What you get to do every single day

- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

- Manage and place incoming telephone calls

- Deliver outstanding, friendly customer service in a timely fashion

- Receive and send written business correspondence

Requirements

- Excellent verbal, written, and social skills

- Enthusiastic attitude and an engaging businesslike approach

- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

- Strong problem solving and analytical skills

- Experience performing extensive research to resolve complex customer inquiries

- Command of legal knowledge

- Customer service experience desired

- Strong computer skills including customer database systems

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong customer service and office administrative skills

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred



If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!