Resilient Health

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Engagement Center Specialist PT Days

at Resilient Health

Posted: 9/27/2019
Job Status: Part Time
Job Reference #: 1146881
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Job Description

Are you doing what you love? We are! Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time.

As an innovative learning and collaborative organization, every position contributes to this purpose and our employees are the heart of who we are. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.

If this resonates with you, we’d love for you apply!  

 

Position Summary:

 

Our Call Center Representative is responsible for working cooperatively with staff and participants, promoting professional and respectful interactions. This will be accomplished by efficiently managing incoming telephone calls for the company as well as determining benefit eligibility for participants and scheduling appointments. This includes screening calls and forwarding to the appropriate departments or individuals.

 

Responsibilities:

 

  • Screen and route incoming calls for the company to the correct department and employee
  • Accurately verify benefits and eligibility.
  • Communicate verification information to teams within the insurance department

 

Position Requirements:

 

   High school diploma or GED

 

   Effective written and verbal communication and interpersonal skills

 

   Ability to enter notations into the computer while talking with the patient

 

   Bilingual preferred, but not required

 

Available shifts:

 

7am - 12pm

 

12pm - 5 pm

 

9am - 2pm


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!