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PM Server Assistant / Food Runner - Mountain Shadows
at Mountain Shadows
Position Summary: To work within the framework of the Food
and Beverage service team. To assist servers in providing our
guests with prompt and efficient dining experience in a
personable, courteous and professional manner. Impeccable
grooming standards are essential.
- Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests’ dining experience.
- Will assist servers with general service; will assist with removal of completed courses from the table.
- Will be able to service a twelve-table station without assistance during typical service demand.
- After guests have been seated, will provide water service to the table. Will replenish throughout service.
- Will set up and stock service stations in kitchen and dining room. Will restock stations throughout service.
- Will clear and reset dirty tables as quickly and quietly as possible after guests depart. Including breakfast table set-up and making sure things are placed to perfection.
- Will break down bus trays at dishwashing station; will assist dishwashers when needed.
- Will perform post service duties in kitchen and dining room in a generally expedient manner.
- Must know table and position numbers, and be able to fulfill role as Food Runner as dictated by the schedule.
- Will assist servers to ensure that all tables in dining room are set to standards.
- Will work together with other server assistants to ensure optimum efficiency.
- Be familiar with emergency safety measures including Heimlich maneuver, CPR and fire evacuation procedures.
Specific job knowledge, skill and ability:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Good physical condition in order to lift moderate weights, move quickly, and remain on feet for a prolonged period of time.
- Pleasant personality to effectively deal with guest questions and service and to contribute to the overall atmosphere of teamwork with fellow employees.
- Must be keen with an attention to detail, i.e. mentally able to retain service orders and perform service standards.
- Well-groomed appearance according to company guidelines.
- Previous dining experience preferred.
- Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.