Job: Customer Service Representatives

Take Charge of Your Career!
EXCELLENT OPPORTUNITY STARTING November 9th!
Customer Service Representatives- $15.50/hour
Reference Code: JOB-1026-CSR

Do you enjoy building relationships with diverse groups of people? Do you have a passion to help people and solve problems? Are you self-motivated and have the ability to motivate others? We've got the job for you!

Take Charge America (TCA) is a non-profit counseling organization, dedicated to helping consumers find solutions to secure their financial future. TCA is located near I-17 & Loop 101.

Ideal candidates are detail-oriented and creative problem solvers. Individuals with a positive attitude who are non-judgmental and have the ability to withstand pressure. Must be able to communicate effectively and be comfortable in a high-volume work environment. Budget assessments are lengthy and candidates must be able to sit for long periods of time. We also require strong keyboard and software navigation skills.

As a financial counselor you will:
*Provide an in depth budget analysis and credit counseling to potential clients
* Provide recommendations based on findings in budget analysis
* Review creditor referrals, pending and past due accounts
* Make courtesy follow up calls to clients/potential clients
* Work in an encouraging team environment

Why You’d Want This Job:
• 401(k) with 50% company match
• Medical, dental, vision & life insurance
• Paid time off / 10 paid holidays
• Fun group of people in a real team atmosphere
• Upscale work environment with on-site café and employee lounge
• Casual dress code – jeans okay!
• Biweekly massages; shopping events; discounts on attractions


**** Bilingual Spanish/English Position Also Available****

Interested applicants please reference code above and fax or apply online: Fax resume to: (623) 266-8600 or apply on our website at
www.takechargeamerica.org

One year finance, mortgage, housing counseling, debt management, crisis counseling, student loans, collections, banking or call center experience strongly preferred.
High School Diploma or GED required (college degree preferred)
12+ months of continuous employment with one employer preferred
Must be able to type at least 25 words per minute
*Must pass the AFCPE exam within 12 months of employment*