Job: Team Lead MPS-Dermatology

Team Lead MPS-Dermatology

Date: Oct 17, 2009

Location: Scottsdale, AZ, US

Job Posting: 7382

The Medical Practice Secretary Team Lead for the Dermatology Clinic functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff, whom interact with the department/division. Provides superior customer service through the handling of a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department/division, in order to proficiently support the practice. Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests. Additional duties may include but are not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail. Performs supervisory duties in the absence of the area supervisor. Assists the supervisor, as requested, with supervisory duties relating to department personnel, such as timekeeping, writing performance evaluations, assisting in the hiring process, etc. EEO/AA - M/F/D/V

Department: Dermatology

Qualifications: High school diploma or G.E.D. equivalent required. Three years secretarial, back office/front office position in a physician's office, and/or customer service experience required; healthcare-related experience required. Outstanding interpersonal skills with a commitment to customer service required. Excellent oral and written communication skills. Strong computer experience with advanced proficiency in Microsoft Word and Excel. Excellent organizational, analytical, and problem-solving skills. Highly motivated, able to work independently. Able to multi-task and prioritize work load.
Completion of a medical terminology course required within first six months of employment. One year Team Lead experience preferred.

Benefit Eligibility: Yes

Posting Begin Date: 10/01/2009

Posting End Date: Until Filled

Employment Type: Non - Exempt

Hours/2-Weeks: 80

Schedule: Monday - Friday

Shift: Days

Building: Mayo Clinic Scottsdale Campus

Salary: Education, experience, and tenure may be considered along with internal equity when job offers are extended.

Staffing Contact: Charlie Mackey

Mayo Clinic is an affirmative action and equal opportunity educator and employer.

Nearest Major Market: Phoenix
Job Segments: Dermatology, Healthcare

Qualifications:

Mayo Clinic has been recognized by Fortune magazine as one of the '100 Best Companies to Work For in America' for five consecutive years. Our extensive range of specialties and resources offer a unique combination that makes for an environment of discovery, achievement, education and growth.

Mayo Clinic is known locally, nationally and internationally for outstanding achievements in patient care, research, and education. Mayo Clinic focuses on high quality, compassionate medical care delivered in a multi-specialty academic environment. Education and research are an integral part of the Mayo Clinic Model of Care.

As an integrated medical practice, Mayo Clinic has a multi-campus system that spans Phoenix and Scottsdale. Explore what Mayo Clinic can do for your career.